退貨流程說明 How To Return

1.登入會員 Sign In

在登入的畫面右上方Sign In的按鈕，輸入mail跟密碼，或是使用社群帳號登入。

On the login page, click the "Sign In" button in the upper-right corner. Enter your email and password, or log in using a social media account.

2.選擇我的帳戶裡的訂單查詢 My Page-Order

3.點選我要退貨 - Return

除貼身衣物基於衛生考量無提供退換貨服務，其餘商品若尺寸不合或未達預期，將提供一次免費退貨服務。

請於收到包裹的隔日下午、七天鑑賞期內申辦。如欲購買其他尺寸及款式，煩請另外成立一筆新訂單。

*超商退貨代碼請於退貨申請日當日算起，四天內至超商完成寄出*

*逾期未使用則失效，恕不二次提供*

For hygiene reasons, intimate apparel is not eligible for returns or exchanges. For other items, if the size does not fit or the product does not meet expectations, we offer a one-time free return service.

Please initiate the return process by the afternoon of the day after receiving the package, within the 7-day trial period. If you wish to purchase another size or style, kindly place a new order separately.

*The convenience store return code must be used within four days from the return application date. Please complete the return process at the convenience store within this period.*

*Expired codes will become invalid and cannot be reissued.*

4.選擇下一步及退貨商品 Select Return Product

5.選擇退貨原因 Select Return Reason

6.完成退貨 Return Completed

如商品有鑑賞期退換貨或任何問題歡迎聯絡客服信箱 ([email protected])。

If you have any questions regarding the return or exchange during the trial period, or any other issues, please feel free to contact our customer service at [email protected].